Career

December 2015 – Present

Unix Systems Administrator

Enterprise Linux administration (RHEL 5–7, AIX 6) supporting SAP, Oracle, WebSphere, and other critical platforms
Configuration management at scale using Puppet, Ansible, and Git
Lead audit contact for SOX, PCI, and HIPAA compliance standards
Change management liaison for policy and workflow optimization across teams
Onboarded and trained new team members; maintained team documentation and procedures

April 2015 – Present

Adjunct Teaching Staff — Institute of Business and Information Technology

Instructed Using & Supporting Linux and Administering a Linux Server courses aligned with LPIC-1 and CompTIA Linux+ objectives
Taught classes of 8–24 students across hybrid and in-person 2–3 hour sessions over multiple quarters
Designed lesson plans, lectures, and assignments; managed course content and grades via Canvas LMS

June 2006 – November 2014

IT Administrator & Marketing Specialist

Sole IT administrator handling domain management, Tier I–III help desk, telephony, patch management, and disaster recovery
Designed and launched a redesigned organization website and intranet; assisted with rollout of a new in-store branch location
Installed and configured Asterisk VoIP telephony across multiple locations with automated menus, agent queues, voicemail, and faxing
Led physical-to-VMware virtualization migration including vendor selection, system design, deployment, and ongoing support
Marketing lead for web, print, and digital signage campaigns; coordinated events and community relations programs
Represented the IT department to the board of directors on technology strategy, policy, and department status

August 2005 – June 2006

Resume Processor